Chapter 1: General Provisions
Article 1 (Purpose)
These Terms and Conditions are established to define the rights, obligations, and responsibilities of Mr.Planck (hereinafter referred to as “the Company”) and its users regarding the use of services provided by the Company.
Article 2 (Effectiveness and Changes to the Terms)
These terms become effective upon being notified to users.
The Company may amend these terms due to changes in circumstances or important business reasons. The amended terms will become effective from the date of notification.
Article 3 (Supplementary Provisions)
Matters not specified in these terms will be governed by relevant laws and regulations.
Chapter 2: Membership Registration and Service Use
Article 1 (Definition of Members)
Members are individuals deemed suitable by the Company, who agree to these terms, fill out the membership registration form, and are issued an ID and password.
Article 2 (Establishment of Service Subscription)
Service subscription is established through the Company’s acceptance of the user’s application and the user’s agreement to the terms.
Applicants must provide personal information as requested by the Company.
Upon approval of the application, the Company will notify the user of their member ID and other necessary details.
The ID entered at registration cannot be changed, and only one ID is issued per person.
The Company will not approve applications in the following cases:
- If the application is made using another person’s name
- If the application is not made using the applicant’s real name
- If the application form contains false information
- If the application is made with the intent to disrupt public order or morality
Article 3 (Service Use and Restrictions)
Service use is available 24/7, except in cases of special technical difficulties or routine system maintenance, with prior notice to members.
Online consultations may not be available 24/7 due to the personal circumstances of the respondents.
Article 4 (Service Fees)
All registered members can use the services for free.
If the Company decides to introduce fees for services, details regarding the timing, policy, and costs will be announced before implementation.
Chapter 3: Service Withdrawal, Re-registration, and Usage Restrictions
Article 1 (Service Withdrawal)
Members who wish to withdraw from the service must submit a termination request via email, providing their name, resident registration number, ID, phone number, and reason for termination.
Termination is confirmed when the member cannot log in with their existing ID and password.
Article 2 (Service Re-registration)
Former members who wish to re-register must submit a re-registration request via email, providing their name, resident registration number, ID, and phone number.
Re-registration is confirmed when the member can log in with their existing ID and password.
Article 3 (Service Use Restrictions)
The Company may terminate the service contract or suspend service use without prior notice if the member engages in the following acts:
- Violating public order or morality
- Engaging in criminal activities
- Using the service with the intent to harm national interests or public welfare
- Using another person’s ID and password
- Damaging another’s reputation or causing disadvantages
- Registering multiple IDs for the same user
- Disrupting service or healthy use
- Violating related laws or the Company’s terms of use
Chapter 4: Limitation of Service Responsibilities
Article 1 (Online Consultation)
The Company will make every effort to ensure the confidentiality of consultation content between service members or users and the consultant. However, the Company is not responsible for the disclosure or loss of consultation content in the following cases:
- If the content is disclosed due to the user’s negligence in managing their password
- If the user uses the ‘delete’ function to remove the consultation
- If the content is disclosed or lost due to force majeure or circumstances beyond the Company’s control
Consultation responses are based on the knowledge of the respondent and do not represent the official stance of the Company.
Article 2 (Information Service)
The content provided in the service is for general information purposes only and should not be considered as medical advice. Users should consult a professional physician for any health concerns. The Company does not endorse any specific tests, products, or treatments mentioned in the service and is not responsible for any damages or issues arising from the use of provided information.
Chapter 5: Obligations
Article 1 (Company’s Obligations)
The Company will provide continuous and stable service to the best of its ability and handle user feedback through appropriate procedures.
Article 2 (Member Information Security Obligations)
Members are responsible for managing their ID and password and must notify the Company immediately of any unauthorized use. The Company will not sell or provide user information to unrelated third parties without prior consent, except in cases for service development, statistical analysis, or targeted advertising.
Chapter 6: Dispute Resolution
Issues not specified in these terms will be resolved through mutual agreement to the greatest extent possible. If legal action arises, the jurisdiction will be the court where the Company is located.
Chapter 7: Affiliate Links Notice
The Company may include affiliate links to enhance service and support website operations. Such links may result in a commission for the Company, which is disclosed to users to maintain transparency. The Company is not responsible for products or services accessed through affiliate links, and users should address any issues directly with the provider.
These terms are effective from June 21, 2024.